Frequently Asked Questions

ABC Trainerize is an all-in-one personal training software that lets you create and deliver workout programs, nutrition plans, and habit coaching — all from one app. Clients access their programs, track progress, and message you through the Trainerize mobile app on iOS or Android.

Trainerize helps Personal Trainers build and deliver custom workout programs, track client progress, and manage nutrition and habit coaching, all from one app, so trainers spend less time on manual program-building and more time coaching.

Yes, Trainerize supports in-person and hybrid coaching as well as fully remote programs. You can use it purely for in-person client tracking, or blend in-app programming with face-to-face sessions.

No. There's no cost to your clients to access the platform. You set your own coaching fees; using the app is completely free for them.

Currently, Trainerize is available in English only. Although the platform is used by coaches and clients globally, the app interface is currently available only in English. If your business serves clients who are comfortable using English, you'll be able to take advantage of all of Trainerize's coaching, nutrition, and client engagement features.

ABC Trainerize is trusted by thousands of fitness businesses to deliver coaching both online and in person. Trainerize continuously releases product improvements and updates to enhance performance and introduce new features. If you experience an issue, you can contact the support team through the Help Center, where you'll also find troubleshooting resources and product documentation.

 If you need help with your account, billing, or technical issues, Trainerize offers support through its Help Center and customer support team. Beyond direct support, you'll also have access to a comprehensive knowledge base, the Resource Hub with on-demand guides and best practices, Trainerize Academy for self-paced learning, and live masterclasses where you can join group training sessions and ask questions in real time. Whether you prefer self-serve resources or live guidance, you'll have plenty of ways to get the help you need.  

Both Trainerize and Everfit are designed to provide a great client experience. The best choice depends on how you coach and what you want your clients to do in the app. Trainerize brings workouts, nutrition, habit coaching, messaging, progress tracking, and wearable integrations together in a single platform, making it easy for clients to stay engaged throughout their fitness journey. Many coaches choose Trainerize because it supports both client accountability and long-term business growth as their coaching business scales.

Yes. Trainerize includes tools designed to help you grow your coaching business—not just manage your existing clients. With the Business Add-On, you can create online booking pages for prospects, offer trial products, automate follow-up journeys, and even launch a built-in client referral program that encourages existing clients to recommend your services. These features help you attract, convert, and retain clients from the same platform you use to deliver coaching. 

Basic Clients can book and pay for sessions but don't get full coaching features like workouts, messaging, or progress tracking. They're designed for in-person-only or consultation-only clients, and they don't count toward your plan's client limit.

Trainerize can absolutely be used to create and track workout programs, but it's built to support much more than workout tracking alone. In addition to programming workouts, Trainerize includes nutrition coaching, habit tracking, client messaging, progress tracking, wearable integrations, and business tools—all in one platform. If you're looking for software that can grow with your coaching business over time, Trainerize gives you the flexibility to start with workout programming and expand into more comprehensive coaching whenever you're ready.   In addition to programming workouts, Trainerize includes nutrition coaching, habit tracking, client messaging, progress tracking, wearable integrations, and business tools—all in one platform. If you're looking for software that can grow with your coaching business over time, Trainerize gives you the flexibility to start with workout programming and expand into more comprehensive coaching whenever you're ready. 

When you sign up, you get full access to ABC Trainerize's core features with unlimited clients — no credit card required. At the end of the trial, you choose a paid plan or drop to the free Basic plan (limited to 1 client). 

No, Trainerize's free trial doesn't require a credit card to get started.

Yes, the Free plan lets you use Trainerize to train yourself or a test client at no cost, which is exactly how many new trainers get started before they have any paying clients.

If you're also looking to grow your client base, Trainerize offers resources in the Resource Hub with practical guidance on getting started as a coach and building your business. As you grow, the Business Add-On provides tools designed to help you attract and convert more prospects, including online booking, trial products, automated client journeys, and referral features.

Clients can connect Apple Health/Apple Watch, Garmin, Fitbit, Withings, and MyFitnessPal to sync fitness and health data directly into their ABC Trainerize profile. You can also connect Zapier to automate workflows, YouTube for custom exercise videos, and — on Studio plans — Mindbody and ABC Glofox.

Yes, Trainerize syncs with Apple Health, Fitbit, Garmin, and other major wearables and fitness apps, so step counts, workouts, and activity data flow automatically into a client's profile.

Yes. Trainerize integrates with Zapier, making it easy to connect your coaching platform with thousands of other business apps and automate repetitive tasks. You can create workflows to capture new client sign-ups, sync information between platforms, send notifications, trigger emails, and streamline day-to-day admin—helping you spend less time on manual work and more time coaching your clients.

Yes. With the Stripe Integrated Payments add-on (available on Grow and Pro plans for $10/month, included with the Business Add-On and in Studio), you can sell coaching packages and memberships, set up recurring subscriptions, and automate product delivery—all within ABC Trainerize.

Yes. Trainerize includes a built-in library of professionally produced exercise videos, so you can create workout programs without having to film every exercise yourself. Simply choose from the exercise library when building a program, or upload your own custom videos if you want to provide personalized demonstrations. This gives you the flexibility to get started quickly while still delivering a coaching experience that's tailored to your clients.

Yes. Trainerize lets you upload your own exercise demonstration videos, so you can deliver a coaching experience that's personalized to your brand and training style. You can use Trainerize's built-in exercise video library, your own custom videos, or a combination of both when creating workout programs. This gives you the flexibility to provide exercise demonstrations that match exactly how you want your clients to perform each movement.

Yes — although, like any powerful coaching tool, there can be a learning curve at first. Trainerize's Workout Builder is designed to give you a high level of flexibility when creating programs, which means it may take a little time to become familiar with all of its features. To help you get up to speed quickly, you'll have access to Trainerize Academy, where you can find step-by-step product training, tutorials, and best practices for building workouts and running your coaching business. Most coaches become much more efficient once they've completed the onboarding resources and started building programs in the platform.

It's a built-in tool that generates a structured workout based on your client's goals and preferences in half the time it would take to build manually. You can then edit, refine, and schedule it instantly. It's included in all paid plans (Grow and above).

Yes. Trainerize gives you the flexibility to create interval, HIIT, and Tabata-style workouts alongside traditional strength training programs. You can build structured workouts that match your coaching style instead of forcing every session into a single automated circuit. This makes it easy to deliver everything from timed conditioning sessions to customized interval workouts while keeping all of your clients' training programs in one place.

Yes! Basic meal tracking and PDF meal plans are included in all plans. If you want to go further, the Advanced Nutrition Coaching add-on is available for Grow and Pro plans starting at $20/month (and is included with Studio). With it, you can create fully customized meal plans based on calories, macros, and meals, and generate recipe-based meal plans and up to 7 days of meal inspiration in minutes. Keeping nutrition and workout coaching together in Trainerize gives your clients a seamless experience while making it easier for you to manage their entire wellness journey in one place.

Yes. Trainerize includes built-in macro tracking as part of its nutrition coaching tools, making it easy for coaches and clients to monitor daily protein, carbohydrates, fats, and calorie intake in the same app they use for workouts. Coaches can set personalized macro targets, review client progress, and adjust nutrition plans over time—all without relying on separate apps. This creates a more seamless coaching experience and helps clients stay accountable to both their training and nutrition goals.

Yes. Trainerize lets you support both in-person and online clients with the same nutrition coaching tools. You can assign nutrition goals, track macros, review food logs, monitor progress, and check in with clients—all from one platform. Whether you meet clients in the gym, online, or both, Trainerize helps you deliver consistent nutrition coaching and keep clients accountable between sessions.

Yes. Trainerize lets clients track healthy habits alongside their workout and nutrition plans, giving coaches a more complete view of their progress. You can create custom habit goals—such as drinking more water, getting enough sleep, hitting daily step targets, or practicing other healthy behaviors—and monitor client consistency over time. By combining workouts, nutrition, habits, and progress tracking in one app, Trainerize helps coaches build lasting habits that support long-term results.

Both Trainerize and PT Distinction support nutrition coaching, but the right platform depends on your coaching style and business needs. Trainerize combines workout programming, macro tracking, meal planning, habit coaching, client messaging, and progress tracking in a single platform, allowing coaches to manage both fitness and nutrition together. For coaches who want to deliver an integrated coaching experience from one app, Trainerize provides all the core tools needed to support clients throughout their fitness journey.

Trainerize offers flexible pricing based on the size of your business. You can get started for free with one coaching client, while paid plans start at $10 USD/month and scale as your client base grows—from individual trainers to studios and enterprise businesses. Depending on your plan, you can also add optional features like Advanced Nutrition Coaching, Business, Video Coaching, Stripe Integrated Payments, and a Custom Branded App, or choose a Studio plan where several of these features are already included. For the latest pricing and plan details, visit our Pricing page.

Yes, the Grow plan is $10 USD/month  for up to 2 clients, and Pro 5 is $25/month for up to 5 clients, so you're not paying for capacity you don't need yet.

Trainerize subscriptions are currently billed in U.S. dollars (USD). If you're purchasing from outside the United States, your bank or credit card provider will convert the charge into your local currency using their applicable exchange rate and any associated fees. While coaches around the world use Trainerize, all subscription pricing is currently listed and billed in USD.

Yes. Trainerize includes built-in messaging, making it easy to communicate with clients without switching between text messages, email, or other apps. You can check in on progress, answer questions, provide encouragement, and share updates—all from the same platform where clients access their workouts, nutrition plans, and progress. Keeping coaching and communication in one place helps create a more connected experience and makes it easier to keep clients engaged and accountable.

Yes — if you're on a paid plan. Trainerize's paid plans are built for businesses with multiple coaches, allowing you to add trainers to your account and manage your team from a single platform. Each trainer can work with their own clients, while studio owners and managers can oversee the entire business using centralized management tools and role-based permissions.

Trainerize offers flexible pricing that grows with your business. Whether you're coaching a handful of clients or managing a team of trainers, you can choose a plan that fits your current needs and upgrade as your business expands. Studio plans are designed for growing fitness businesses, providing team management tools and additional features to help you scale from a single platform.

Yes. Trainerize is designed to grow alongside your business, whether you're an independent coach or managing a team of trainers. As your studio expands, you can move to a Studio plan that brings together advanced business and coaching tools in one platform—including team management, Business features, a custom branded app, and API access.

For many growing studios, upgrading to a Studio plan can also be more cost-effective than paying for multiple add-ons separately. Instead of managing several subscriptions as your business evolves, Studio combines the tools you need to coach clients, support your team, and grow your business from a single platform.

If you're already using multiple Trainerize add-ons, it's worth comparing your current monthly investment with a Studio plan—you may find that the price difference is smaller than you expect while unlocking significantly more value.

Yes. Trainerize's Studio plans are designed for businesses with multiple coaches, allowing studio owners and managers to oversee clients across their entire team from a centralized dashboard. Each trainer can manage their own client roster, while role-based permissions help control what team members can view and edit. This makes it easier to maintain coaching quality, collaborate across your team, and scale your business as it grows.