In this session, we were curious about what makes clients stick – both in and outside of the gym. If we understand their pain, their reasons for loyalty, and of course, how they make buying decisions, we can better prepare our teams to support clients for longer. Is it that easy? Let's find out!
Main talking points:
🗸 Understanding client motivation
🗸 Practical techniques to inspire and maintain client buy-in over the long term
🗸 Essentials for delivering a high-value service
🗸 Tech stack to enhance client experience
🗸 Innovative ways to create high-ticket value
🗸 Common reasons clients leave or stop training & how you can recognize the warning signs early on
🗸 Churn indicators gyms or coaches should be looking at
🗸 Plus, strategies to prevent churn
Guest:
â—‹ Cale Owen, CEO of Gym Launch, Prestige Labs, and GymOwners.com
