Client engagement: why you want it and how to get it

Keep clients engaged and motivated throughout their fitness journeys.


Client Engagement - Why You Want It & How to Build It

You’ve got the clients—but now it’s time to build strong relationships!


Engagement is a catch-all metric for your fitness business, so let’s make sure every client is engaged with their programs. A happy client is a successful client — and one that keeps coming back for more of your fitness services.


Learn how to keep your clients engaged and motivated throughout their fitness journeys using ABC Trainerize.


You'll learn how to:


  • Build strong client-trainer relationships with in-app messaging
  • Automate part of your client communication to save you time
  • Leverage social motivation and groups to keep clients on track
  • Set realistic client goals and monitor compliance
  • Identify clients who need extra attention.

Meet the Speakers


HArmonieTiffani Bassi

Certified Personal Trainer + Product Education Specialist @ ABC Trainerize

Tiffani is a Product Education Specialist at ABC Trainerize. She’s also the founder & personal trainer at Train with Tiff. Four years into her career, looking to make an even bigger impact, she was drawn to working in the fitness technology industry and joined the team at ABC Trainerize. Tiffani is passionate about movement and helping others—at ABC Trainerize, she empowers thousands of trainers to better support their clients—resulting in more people finding success in their health and fitness journeys. Tiffani hopes to inspire new trainers to follow their passions and build rewarding careers. Tiffani enjoys working with all levels of clients, from beginners to professional athletes. She is certified through BCRPA as well as FMS Level 1&2 and Precision Nutrition Level 1.